Refund and Returns Policy

Our goal is to ensure your satisfaction with our products. If you are not satisfied with your purchase, please contact us via email at info@gotsiridze.art or call us at +1 (929) 823-1299. Our standard return and exchange policy is as follows:

  • Return Period: Customers have 30 days from the date of receiving the product to request a return or exchange.
  • Product Condition: Returned or exchanged items must be in new, unused condition, in their original packaging, and with all accessories included.
  • Return Shipping Costs: Customers are responsible for the return shipping costs unless otherwise agreed upon.
  • Refund Process: Refunds will be processed within 7-10 business days after receiving and inspecting the returned product. The refund will be credited to the original payment method.
  • Exchanges: If you wish to exchange an item, please contact us to arrange the return and shipment of the new product.

Please ensure to keep the original packaging and any proof of purchase, as these may be required to process your return or exchange.